Privacy Policy

1. Information We Collect

We collect information you provide when you create an account, use SocialSYNC features, or contact support. This may include your name, email address, organization details, and billing information (if applicable).

When you connect third-party social accounts (such as Facebook, Instagram, and LinkedIn), we receive the permissions, tokens, and account metadata required to provide publishing and analytics features.

2. How We Use Information

We use information to operate the platform, authenticate users, schedule and publish content, provide analytics and reporting, maintain security, and improve reliability and performance.

3. Connected Accounts and Tokens

Access tokens are used only to perform actions you authorize, such as publishing content, retrieving analytics, and managing connected accounts. You can disconnect an account at any time, which removes the associated token from our systems.

4. Data Security

We apply reasonable technical and organizational measures to protect data, including encryption and access controls. No method of transmission or storage is 100% secure, but we continuously work to improve safeguards.

5. Data Retention

We retain information for as long as necessary to provide the service and comply with legal obligations. You may request deletion of your account by contacting support, and we will process requests in line with applicable requirements.

6. Cookies

SocialSYNC uses cookies and similar technologies for session management, security, and performance measurement. You can control cookies through your browser settings.

7. Contact

If you have questions about this Privacy Policy, contact us at support@sevasync.com.